Frequently Asked Questions
Welcome to The Parks Brand FAQs page! Here, we aim to address your common questions and provide you with the information you need to enhance your shopping experience for National Park posters and other park-inspired products. If you have a question that isn't covered here, please don't hesitate to reach out to our Customer Support Team, and we'll be happy to assist you.
General
At The Parks Brand, we offer a wide range of products inspired by National Parks, including posters, coasters, camping mugs, and more. Explore our store to discover unique items that celebrate the natural beauty of these incredible landscapes.
We accept a variety of payment methods, including major credit cards, PayPal, and more. You can select your preferred payment option during the checkout process.
You can reach our Customer Support Team via email at [Your Email Address] or by phone at [Your Phone Number]. We are available from Monday to Friday, 9:00 AM to 5:00 PM (EST).
Shipping
Yes, we ship our products too many international destinations. During the checkout process, you can select your country for shipping, and the applicable shipping rates will be displayed.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package.
Returns
We accept returns within 30 days of purchase for items with manufacturing defects or shipping damage. Please refer to our Return Policy page for detailed information on the return process and eligibility.
We strive to process orders quickly. If you need to cancel or modify your order, please contact our Customer Support Team as soon as possible. We'll do our best to accommodate your request.
Our Commitment
We are committed to sustainability and eco-friendly practices. Our products are sourced and produced with sustainability in mind, and we continually seek ways to reduce waste and minimize our environmental impact.
Yes, we believe in giving back to the parks we celebrate. A portion of our proceeds goes towards supporting conservation efforts to ensure the preservation of these natural wonders for future generations.